Monday, March 22, 2010

About us, Who we are

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Who We Are

What We Do

Payment Methods
Reservation PolicyCancellation PolicyOur Office Staff
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About us

Who We Are
China Travel Compass, a branch of China Palace International Travel Service, is the leading International travel agent approved by the Chinese National Tourism Administration (CNTA) (License No. L-ZY-GJ00017) and specialized on International in-bound travel business.

Possessed with a team of experienced and highly-responsible professional travel advisors and a large number of attentive and informative tour guides, China Travel Compass has arranged and operated many tourist FIT and groups services, special delegations and some International conferences services since 1989, thus has gained remarkable reputations on its excellent services and guaranteed qualities.

With an entire computerized operating system on tours and the company management, we are able to maintain highly efficient works on all aspects. We strive to make careful arrangement on the Beijing tour routes, pay great attention to our clients requests, provide the most competitive and flexible prices on the tour products and do everything to ensure the satisfaction of your holidays in Beijing.

License Number: L-ZY-GJ00017
Add: Room 321, 3rd floor, Zhongguo Wukuang Dasha, Anhuili 15, Chaoyang District, Beijing, China. 100101
Tel: (+86)-10-58603639
Fax: (+86)-10-87512646
Emergency Call: (+86) 13910057873
Tour Reservation:Info@chinatravelcompass.com
Hotel Reservation: Hotel@chinatravelcompass.com
Flights Reservation:.Flights@chinatravelcompass.com.
Tour Complain:Alex@chinatravelcompass.com

What We Do
We are mainly engaged in arranging high quality China private tour and business tour for family, cooperation, university and other organization. Established in 1984, we have already established complete travel service network within the whole country. Our service category covers accommodation, vehicle, guides, restaurant, theatre, tickets, cultural communication, friendship-match etc. We have prepared a variety of interesting Beijing tour and China tour programs as well as Beijing hotels reservation service for foreign tourists. Our company has good reputation and positive testimonial. We assure you will have a memorable trip with us in China.

Information on Reservation and Payment
China Travel Compass provides off-line and on-line payment for China travel package booking and the event management service.

Reservation:
1. Offline booking: please send your request via email to: info@chinatravelcompass.com, or give us a call to (+86) 13910057873
2. On-line Reservation: Fill in the On Line Inquiry to reserve your tour package. One of our staff will be assigned to assist you in making the custom trip for you or making the land arrangement for the tours you have chosen.
3. China Travel Compass will normally confirm your reservation within 2 working days. Once your reservation is confirmed, you will receive a confirmation letter from us, indicating the suggested flights, hotels, and tours and payment methods.

Payment (We have 5 payment methods)
(1)Pay cash to our tour guide upon pickup in your hotel (USD and Chinese currency are both acceptable)
(2)Pay cash to our office in Beijing. Click here for our office address.
(3)Pay us through Paypal by credit cards. Paypal incurs 5% service fee.
(4)Pay us via Western Union at least 1 week before tour date.
(5)Transfer payment to bank account of our company at least 2 weeks before tour date.

Cancellation Policy:
We are sorry that you are going to cancel your trip in China. We fully understand you have the right reasons for your choice. The cancellation fee will be charged to your account according to the policy below:
Within 30 to 21 days before departure: $60
Within 20 to 7 days before departure: $120
Within 6 to 3 days before departure: 20% of the total.
Within 2 to 0 days before departure: 50% of the total
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